Vinted Members Share Displeasure Regarding Size Updates
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
This online marketplace has altered its measurement guidelines for women's and children's clothes but did not contact all users about the change.
Digital Channels Response
Countless users and merchants are posting online stating that platform listings now display a modified sizing category versus the original listing as a result of the reclassification.
Vinted explained the revised method more closely matches similar services.
The platform has recommended to check their listings and manually change the size when needed, which has left users frustrated.
Measurement Approach Modifications
Before the change, the sizing featured numerical and alphabetical indicators, for instance S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
In some cases, the measurements have been reclassified - for example a size L was formerly size 12 but now shows as UK 16-18.
Shopper Stories
Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, based in Glasgow, stated items she posted featuring size 14 markings were appearing on the platform as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Necessary Adjustments
A different user, based in Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and platform income has been essential after experiencing income reduction," she said.
Marketplace Information
The app has more than 100 million shoppers, comprising 18 million UK members.
It has become a favored option versus similar marketplaces including eBay and Depop.
This represents another occasion that an unexpected update on the platform has faced criticism: last year, Vinted reversed a change to its shipping options after backlash from users.